TASTING ROOM AND WINERY POLICIES

Hours

Hamacher Wines’ tasting room is open to the public Wednesday-Sunday, from 11 a.m.- 5 p.m.

Last bottle sale to enjoy on premise at 4:30 p.m.

Last tasting or glass pour at 4:45 p.m.

All guests visiting the winery must conclude their stay by 5:30 p.m., unless prior arrangements were made with tasting room staff.

Food

Outside food is welcome at our patio tables in the warmer months. Food is not permitted inside the tasting room. Food is not available to purchase on site. 

Bocce Ball

Hamacher Wines’ bocce ball courts are available to all guests visiting the winery on a first-come-first-serve basis. No reservation or fee is required.

Guests are required to leave an I.D. or a credit card with a tasting room associate in exchange for borrowing the winery's bocce ball set. These items will be in safekeeping and returned to the guest at the end of his or her game. 

Minors and Children

Minors and children are welcome to visit the winery and tasting room, accompanying a parent or guardian. Children are to be supervised at all times and should not cause a disturbance to other guests. 

Pets

Pets are not permitted in the tasting room or on winery grounds. 

Smoking

Smoking of any kind (cigarettes, cigars, e-cigs, vaporizers, etc.) is not permitted anywhere on premises.

Outside Alcohol

Any outside alcoholic beverages, including beer are not permitted anywhere on premises.

OLCC

By OLCC’s regulations, any guest who appears to be under the age of 26 will be asked to present their I.D. for age verification upon arrival if they intend to taste or purchase wine.

Hamacher Wines only accepts a U.S. Driver’s License or a Passport as valid forms of I.D.

Any guest who appears intoxicated will not be served.

 

LARGE PARTY AND RESERVATIONS POLICY

All large parties (groups of 8 or more) are required to call or E-mail ahead a least 24 hours prior to the date they wish to visit the winery.

A 20% deposit is required upon booking a winery tour and tasting or a special event reservation. The remaining balance must be paid in full upon arrival for the reservation.

After-hours tastings and events are considered upon request and upon the approval of the owners and the tasting room manager. 20% gratuity is required and applied for all after-hours tastings or special event reservations that have been approved.

 

SHIPPING POLICIES

You must be 21 years of age or older to order wine.

A signature from an adult of legal the drinking age (21 years or age or older) is required for delivery. Packages will not be delivered without a signature. Hamacher Wines is not responsible for the whereabouts or for additional shipping charges if wine goes undelivered.

Hamacher Wines will ship to compliant states only via FedEx Ground or FedEx Express. Shipping rates are not fixed and will vary depending on the customer’s zip code. See below for our list of non-compliant states.

Wine quality is only guaranteed with FedEx Express. FedEx Ground is only recommended for cooler climates or in favorable weather to prevent loss and damage. Hamacher Wines is not responsible for any loss or damage if a customer chooses to have his or her wines shipped FedEx Ground, within or outside of this recommendation.

During the months of May-October, Hamacher Wines participates in the FedEx “Cold-Chain” shipping program, which provides an alternative shipping method for customers who live in warmer climates. Please contact the tasting room directly to acquire rates or to order wine through this shipping method.

Due to individual state shipping laws, wine can NOT be shipped to the following states: AL, DE, KY, MA, MS, OK, NH & UT.

Any wine shipped to HI must go FedEx Express. Corresponding rates apply.

Download Shipping Policy PDF here.

Wine Club

Hamacher wine club members understand that if they opted to ship their wine, standard shipping rates will be additional and added to their club shipment price.

We ask all wine club shipments to be picked up from winery within 30 days of the shipment billing date, unless the member specified to have his or her wine shipped.

If a member allows his or her shipment to sit at the winery beyond 30 days, Hamacher Wines will ship the member’s wine at their discretion and shipping charges will apply automatically to the member’s card on file.

 

WINE CLUB CANCELLATION POLICY

Hamacher Wines asks club members to commit to a minimum of two shipments upon sign-up.

If a member cancels his or her membership any time before the second shipment billing date, a $40 processing fee will be billed automatically to member’s card on file. Cancellation requests need to be specified via E-mail or in writing and will take effect the date of the request.

Members are responsible for any charges that accrue prior to their cancellation date. 

 

PRIVACY POLICIES

Hamacher Wines has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for the website: www.hamacherwines.com.

Personal Information and Data Gathering

Hamacher Wines often uses third-party development partners to assist in online development and deployment as well as in data and information collection. These companies are strictly bound by our privacy policy covered below, as well as by all other conventions and business practices of Hamacher Wines concerning user information and data from online sources. For the purposes of this document, the terms "We," "Us" and "Hamacher Wines" also represent these third-party developers.

We collect anonymous information from visits to our site to help us understand the usage patterns of our site, and to provide better customer service. Information collected in this manner is provided automatically by your system and the systems that you use to connect to our site. For example, we keep track of what time people enter our site, how long they stay on the site, and what sections they visit on the site. This information is kept in aggregate, anonymous format. We use this information to better tailor our site for our visitors and their usage patterns, as well as to gauge performance and other measures of the site, again in anonymous and aggregate format.

Cookies are sometimes used to further track usage patterns of the site by users in aggregate and anonymous format. Cookies left on your system by our site are sometimes used for the purpose of allowing users the convenience of not having to re-enter usernames and passwords on our site, however, no username or password information is kept on your local machine. Only a unique identifier is kept on your system that will allow you to access the records stored on our secure, password-protected server(s). No financial or personal information will ever be left on your system in the form of a cookie.

Registration is required to use certain features of our site. We will collect general contact information, such as name and e-mail address, as well as demographic information, such as age, gender and zip code. Data collected from online user-completed forms is stored in secure, password-protected server locations. Demographic information collected is used to help us, or our partners, to analyze our aggregate user base and better tailor our site, promotions or other features to better serve that user base. Contact information is also used to better understand our user base.

From time to time, Hamacher Wines will contact our registered users who have opted in to be e-mailed with promotional information that we feel would be applicable to, and desired by that user. At any time a user wishes to opt-out of these e-mails, they may do so by contacting info@hamacherwines.com. Once opted-out, the user will not receive any further communication from us, aside from any system messages that are necessary to that user in specific transactions, such as e-commerce order summaries.

Further use of personal information and data gathered by Hamacher Wines

Hamacher Wines will occasionally utilize partners and vendors to assist it in analysis of the data and information collected by our sites. This information is used in aggregate and anonymous format for the purpose of better tailoring our website, promotions or other company endeavors to better suit our user base. This information is shared with our partners and vendors only on an as-needed basis. Financial information will never be shared with any organization other than those necessary for completing the financial transaction required.

Hamacher Wines may share any data and information gathered on its branded websites with other internal Hamacher Wines branded website owners and managers. Information shared will still be subject to this privacy policy. Information and data gathered solely by Hamacher Wines will never be sold, traded or shared with third-parties for any other reason than assisting Hamacher Wines in its analysis, research and promotional needs.

This site may contain links to other sites. Hamacher Wines is not responsible for the privacy practices or the content of such websites.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All registration information is stored in secure locations on password-protected servers.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from our partners at the point where we request information about the visitor. Please contact info@hamacherwines.com to "opt-out" of this feature, and have yourself removed from our databases. This will not affect the use of cookies and other system data that we gather from you, as this is generally anonymous information that is used in aggregate form.